top of page

Videos

Subscribe_edited.jpg
🎯 The Priorities Fallacy: Why Having Many Priorities Leads to None
03:12
🧠 The Planning Fallacy: Why Every Onboarding Takes Longer Than You Expect
05:15
How The Endowment Effect Kills Adoption — And How to Fix It 🚀
02:59
🔥 Why Customers Must Fire Existing Tool to Boost Retention & Adoption
03:35
🛑 The Sunk Cost Fallacy in Customer Onboarding: How to Overcome It
03:47
⚖️ Loss Aversion in Customer Onboarding: Why Quick Wins Matter
03:56
🚀 Are You Migrating Existing Customers to a New Platform? Here’s How to Win
02:15
💡 Are You Creating Value or Killing It? (Customer Success Truths)
03:03
🚀 Customer Hurdles: The Secret to Retention & Long-Term Success
02:33
World CEd conference 2024

© Donna Weber 

Subscribe to Donna’s newsletter & deliver value to customers at scale.

  • Instagram
  • Facebook
  • LinkedIn
  • YouTube
bottom of page