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Thriving in Turbulent Times
An Interactive Customer Success Forum
With Customer Onboarding Expert, Donna Weber 

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In an ever-changing world you're never far away from losing a customer. Since you can't rely on acquiring new customers, especially these days, it's time to engage your existing customers and lead them to continuous value, expansion, and referrals. Because your success depends on their success. 

Join Customer Onboarding Expert, Donna Weber, and a cohort of Customer Success and Onboarding Leaders to 
discuss hot topics, bust customer onboarding myths, share your best practices and commiserate over your biggest challenges; all in a no-slide zone.

Plus, during each session there's an opportunity to be coached live by Donna. 

These valuable 50-minute sessions enable you to: 

  • Collaborate and commiserate with Donna and your peers

  • Gain support and try new approaches

  • Deliver value to new and existing customers at scale

Times rotate to allow both Europe and Asia Pacific participants to participate.

Upcoming Customer Success Forums:



Click the date to register for each Forum separately.

There is no fee to attend these sessions

The cost is to come prepared to interact with your peers and join in the conversation, on camera. Spaces are limited, so sign up early.

Please note: The session recording is provided to live participants only.

About Donna Weber

DONNA WEBER is the world’s leading expert in customer onboarding. For more than two decades, she has helped high-growth startups and established enterprises turn new and existing customers into loyal champions. Her award-winning book is Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions.


Learn more at


The Thriving in Turbulent Times Forum was extremely valuable.
I absorbed more insights than the last 10 random
CS industry webinars I attended.


Thank you for hosting such an engaging and interactive session. I’m eager to share the takeaways from your event with my team.

~ Jake, Partner Operations, United States

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