Books & Reports

• The 2020 Customer Onboarding Report

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• 50 Inspirational Quotes on Customer Experience to Guide Your Way

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• eBook: How to convince customers to learn remotely

 

• eBook: Secrets to Great Customer Onboarding

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• ​eBook: Learndot Guide to Better Certification Programs

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• eBook: Learndot Guide to Better Agile Course Development

 

• ​Advisor Buddies: Creating Success and Building Resilience as a Solopreneur

 

• ​Donna shares her thought leadership on the Springboard Blog